Creative Interchange Institute, Inc. - What We Do to Help Our Clients Succeed

Changing the World Through Changing Organizations

CREATIVE
INTERCHANGE
INSTITUTE, Inc.
892 South Plum Grove Road
Suite 104
Palatine, Illinois 60067
Phone +1.847.358.2100
Email info@ciinstitute.com

What We Do

Creative Interchange Institute, Inc. (CII) places a high value on our client relationships. We are committed to helping clients achieve the business and organizational successes needed to survive, and thrive, in today's turbulent environment. We work in partnership with clients to design and implement programs and interventions that produce desired results--increased effectiveness of individuals, teams, work groups and the overall client organization.

Our service capabilities include:

CONSULTING

EDUCATION and TRAINING

Organizational Change

Creative Interchange

Customized Training Programs

COACHING

RESEARCH and DEVELOPMENT

All programs are customized to meet specific client needs. A brief outline for each service area is provided below.

CONSULTING

Consulting is the work of supporting change and transformation efforts in an organization. That support may consist of the following:

Listening to clients to hear what's truly important

Advising clients on strategies, approaches, potential impacts, etc.

Gathering stakeholder information

Facilitation of meetings, retreats, post-implementation reviews, etc.

Participation in planning and implementation activities

Feedback to clients on change impacts and implications

The consulting process provides mutual learning on what to do, when to do it, and how to make change real, transforming, and lasting.

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EDUCATION and TRAINING

Creative Interchange Institute, Inc. (CII) offers education and training programs in two primary curricula -- the Organizational Change Series and the Creative Interchange Series. Each series offers participants core training and skill building opportunities. All programs are tailored to provide direct support for organizational objectives.

Organizational Change Series [more information]

CII associates have many years of experience in providing education and training to client organizations in need of practical, tactical change management tools and processes. One of our strengths is providing programs which:

increase the change readiness of organizational members

reduce symptoms of change fatigue and

build confidence in leaders, change agents, and associates

Change has a lifecycle. Architects and implementers of organizational change need an approach to change that mirrors, shapes, and leverages that lifecycle. We offer the following lifecycle map as a way to conceptualize the requirements of that approach. [Click here to view the Seven Phase Lifecycle of Organizational Change slide show. Each phase includes a brief description that may be viewed by selecting the underlined phrase.]

Currently, the primary programs in this learn-by-doing series include:

Sponsorship: Leading Organizational Change

Tactics of Change Implementation

Managing Personal Impact of Change

Building Personal Resilience For Turbulent Times

Additional programs will be developed to meet specific client needs.

Creative Interchange Series [more information]

Businesses, schools, government agencies, nonprofits---all are searching for dynamic methods to improve productivity and enhance creativity in the workplace. The Creative Interchange Series introduces participants to a structured set of principles and practices for consciously and consistently engaging in the Creative Interchange process. Engagement is both individual and collective, enhancing critical personal, interpersonal, and group skills. Participants develop refined thinking skills, enhanced interacting abilities, and an appreciation for the power of creative potential--their own and others'.

Programs in this series include:

Creative Interchange Fundamentals

Teaming for a Change

MindShift: Creativity in Action

Customized Training Programs

We customize our current offerings and/or develop client-specific programs to address your most pressing learning needs.

Sample workshop content areas include:

Meeting Management

Effective Communication

Conflict Management

Coaching for Success

Team Coaching

Personal Style Analysis (Myers-Briggs, Communication Style, etc.)

Strengthening Emotional Intelligence

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COACHING

Coaching is a means of sustaining and grounding the knowledge, skills and practices participants engage in during our consulting engagements and educational programs. We have provided coaching services for numerous individuals and teams from all over the world.

CII offers a variety of custom-design solutions, including the following:

	Coaching packages within a consulting engagement
	Coaching for individual leaders
	Coaching to increase individual and/or team performance
	Coaching workshops for peer-to-peer coaching

Coaching cycles may involve a combination of face-to-face and telephone sessions, including email contact between sessions as needed.

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RESEARCH and DEVELOPMENT

Our research and development work effort follows two paths. The first is driven by direct client needs for research data gathering, interpretation, and recommendation. We provide services in these key areas:

	Organizational Culture Audit
	Organizational Effectiveness Survey
	Data Collection and Focus Group Facilitation
	Team Dynamics Analysis

The second path is internally-driven by our continuing efforts to expand our own knowledge base through planned research projects, review of current research findings, and the development and dissemination of articles, white papers, and books.

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